We work with clients, customers and partners to improve the performance of real estate assets in every sector, including office,  industrial, healthcare & retirement, retail, and residential.

From financial management to portfolio management, commercial to residential, our professionals use the most advanced processes and technology available to constantly increase your income, reduce risk and enhance the value of your asset. We work closely with our experts in sales, leasing, valuation, research, facilities management, and sustainability to deliver the best results for your property or portfolio.

Our Services

We take pride in achieving a balance between strategic and process activities. Our services include:

Investment and portfolio management

• Lease information and reporting
• Vacancy referrals and leasing coordination
• Critical date oversight
• Lease administration reporting

Engineering and operations management

• Call management
• Contract management
• Critical task management
• Facilities management
• Repairs and maintenance management
• Refurbishment and project management of capital works programmes
• Sustainability assessment, implementation and management

Financial management

• Billing, receivables and collection
• Integration with clients' proprietary financial systems
• Owners reporting
• Outgoings reconciliation and management
• Online access to financial information and reports
• Property trust accounting and financial management services

Corporate real estate management

• Accounts payable and receivable
• Critical date management
• Lease management and administration
• Property identification, acquisition and lease negotiation
• Property system administration
• Property portfolio management

Quality Assurance

Quality assurance is a system of planned and systematic activities implemented within a quality system for providing maximum confidence to our clients, and ourselves that our services consistently fulfil the requirements for quality.

There are three main categories of documentation namely:

• Quality Manual
• Procedures (including QA forms)
• Operational Instructions (where appropriate)

Our management division in Perth is certified to ISO 9002:1994.

Regular internal and external audits monitor conformance, review documentation and, most importantly, ensure that we continue to provide our clients with the highest quality service delivery.

Technology

• Documentation management system
• Fault tracking
• Property portals

How can we help you?

Tim Boden
Associate Director,  Real Estate Management - Commercial
T:    +61 8 9261 6607
M:    +61 434 659 812
E:    tim.boden@colliers.com

John Owen
Associate Director,  Real Estate Management - Retail
T:    +61 8 9261 6650
M:    +61 434 659 826
E:    john.owen@colliers.com