Rachael Cottrell | Colliers International | Wollongong

Rachael Cottrell

Property Manager

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About

Professional Summary

With over 9 years of experience in the industry, Rachael brings strong communication and organisational skills with a passion for building rapport with her clients, tenants and contractors alike.

Impressively knowledgeable and experienced, Rachael Cottrell is a respected property manager who guarantees her clientele receive six star customer service. Complimenting her career, she has a proven background in sales

and managing residential and commercial properties. A trusted professional, Rachael’s industry insight is beneficial in helping her clients make important decisions.

Rachael spent the last 2 years at McGrath Wollongong where she managed a team of 6 in residential property leading them to deliver outstanding customer service to both internal and external clients.

  • Well-developed interpersonal skills and negotiation techniques
  • Exceptional customer service skills
  • Fluent computer skills in MS Applications and property management tools
  • Analytical and problem solving skills
  • Excellent skills in rapport building and mentoring
  • Dedicated to meeting customers’ needs
  • Ability to follow directions with flexibility
  • Ability to work unsupervised and work autonomously or within a team
  • Superior written and verbal communication skills
  • Demonstrates a sound work ethic, and highly motivated
  • Understanding of diversity and appreciating others’ differences (respect and tolerance)
  • Strong dispute resolution skills: managing people and emotions effectively

Education

  • Licensed Real Estate Agent
  • Certificate IV Property Services

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