Administration Manager | Real Estate Management
Bethany has been a member of the Colliers International Real Estate Management Team since June 2020.
Bethany is currently the Administration Manager of Burwood Plaza on behalf of key client, Holdmark. Bethany is responsible for the administration and general office management of the retail Centre. She plays a key role in arrears management, providing quality and exceptional customer service to all stakeholders, supporting the day to day operations of the business and providing support to the onsite centre management team.
Prior to working with Colliers, Bethany has had a successful real estate career as a Property Manager and holds her Certificate IV in Property Services.
Bethany’s strengths lie within her natural ability to build rapport due to her strong interpersonal skills. She prides herself in her collaborative approach to customer and tenant relationships and has seen this dedication pay off in the relationships that she builds and continues to maintain. This, along with her high organizational skills and her attention to detail in performing administrative and management tasks enable her to have a successful approach with her team, tenants and customers alike.
- Bethany successfully managed a residential real estate portfolio of 150 properties. She was able to build strong relationships with her landlords, tenants and suppliers alike.
- Due to the calibre of her work and dedication to the industry, Bethany received a promotion from “Property Management Assistant” to “Property Manager” within 3 months of employment.
- One key area that Bethany strived in was creating growth of business by building the rent role. She did this by getting referrals from happy clients and by using her personable manner to relate to new customers. Bethany had a high conversion rate and was able to form these new relationships into a strong successful repeat business.
Bethany strives for excellence in every avenue of life and puts this mindset towards everything she does. She is devoted to learning new things and improving her skill set and is a dedicated and dutiful student. During her school years Bethany received constant recognition from the school board and also received the highest academic award of the school whilst in Year 11. Bethany received a high ATAR score and has studied Business, Commerce Law and Property Services.
Memberships & Involvements
Bethany is a strong believer in supporting her local community. She has participated in 3 fundraisers for her local community and received a recognition award in NSW for her dedication to these fundraisers.
- I have been a landlord for over twenty-five years now and dealt with a few different real estates over this time interstate and here in NSW. I have found Bethany one of the best property managers we have used . She is always onto things straight away and keeping in contact with me . Nothing seems to be a problem for her.You will be sadly missed Bethany, we wish you all the best in your new venture and you will be an asset to any company .Thank you for your great work. CATHY - Landlord in Bethany's previous real estate portfolio.
- A tremendous ambassador for your company. EMMA - Landlord in Bethany's previous real estate portfolio.
- Thank you Bethany for your considerate and efficient care of our portfolio. We’ve greatly appreciated your professionalism, efficiency and reliable assistance. LUCY - Landlord in Bethany's previous real estate portfolio.
- It has been really amazing knowing you and we’ve really come to love seeing you drop in for our annual inspections. Your smile and warmth of character will be really missed. Whenever something needed doing you were always very quick to assist us and nothing was ever too difficult. Your energy is really special and you will succeed at whatever you put your mind to. STEVE - Tenant in Bethany's previous real estate portfolio.
- Bethany has been amazing & we have always felt at ease knowing that she was managing & always looking out for our property. She always made sure we were on the right track and being compliant with the property and with the tenants also, so for that – we appreciate her so much. FRANCES - Landlord in Bethany's previous real estate portfolio.
- Out of all the property managers we've had, James and I agree that Bethany has been exceptional. STEFANIE - Tenant in Bethany's previous real estate portfolio.
- Bethanys' unwavering professionalism never went unnoticed, she always made herself available to take my calls, provide sound advice, respond efficiently to my emails and find solutions when faced with challenges. ANETTE - Landlord in Bethany's previous real estate portfolio.
- I would like to take the time to thank Bethany for providing exceptional service, always answering my queries in a timely manner, and always being efficient when I've had any questions. Romina - Landlord in Bethany's previous real estate portfolio.
- Bethany has always been very courteous and professional and treated us with respect. We will miss your timely and appropriate assistance whenever we have needed it. MARK - Tenant in Bethany's previous real estate portfolio.
- Bethany has been the best property manager I’ve ever had. FADI - Landlord in Bethany's previous real estate portfolio.
- Bethany has been such a fantastic property manager and is so excellent with all she does. LYN - Landlord in Bethany's previous real estate portfolio.
- We have truly valued the relationship we have had with Bethany and always been grateful for her professionalism and efficiency when we have contacted her. RHIANNON - Tenant in Bethany's previous real estate portfolio.
- Diligent and forthright VICTOR - Landlord in Bethany's previous real estate portfolio.
- Bethany made the whole process seamless. SCOTT - Landlord in Bethany's previous real estate portfolio.
- It's been a pleasure dealing with Bethany. She made every thing an easy process . ELIZABETH - Tenant in Bethany's previous real estate portfolio.
- Bethany has been amazing guiding me through the whole process of renting out my property and finding good tenants. MICHELLE - Landlord in Bethany's previous real estate portfolio.
- Thank you very much for all the assistance you have given to ensure my property is very well looked after and for being an excellent Property Manager. SHIRLYN - Landlord in Bethany's previous real estate portfolio.
- Huge thank you from us for all the work you have done. Your professionalism and patience has made things easy and smooth. JENNY - Landlord in Bethany's previous real estate portfolio.
- Bethany has been extremely helpful at every dealing, we have appreciated her enthusiasm and professionalism at every stage. JASON - Landlord in Bethany's previous real estate portfolio.
- Bethany was the best we have ever dealt with. Kay - Tenant - in Bethany's previous real estate portfolio.
Associate Director, Retail | Real Estate Management
I am a qualified Real Estate agent with over 16 years’ experience in the Retail and Large Format property industry and have worked on some of Sydney’s premier Large Format assets and currently managing a portfolio of retail shopping centres for Holdmark Property Group and SLMC Property Australia.
Core skills include:- Shopping centre management, Income and expenditure budgeting, financial reporting, communication with all stakeholders, project and operational Leasing, income and debt management, retail planning and asset development, proven effective negotiation skills, tenancy delivery, project management and lease administration.
Ferdi was a previously Building Manager at Lefand Group and prior to that he was a Coles Services as a Support Area Manager. Ferdi is a licenced in Security Operations and has extensive knowledge in this field.
Ferdi is also work for 5 years as licenced Locksmith. Locksmithing, as its name implies, is the assembly and designing of locks and their respective keys. Locksmithing is the science and art of making and defeating locks.