Healthcare & Retirement Living Real Estate Management

Maximise revenue, operational efficiencies and asset performance

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We treat your healthcare and retirement living asset like it’s ours and find solutions others don’t look for
We work with clients to develop and implement asset and portfolio management solutions that enhance value, increase efficiency and focus on tenant retention. Our management experts use industry leading processes and platforms to consistently increase income, reduce risk and enhance the value of the assets we manage.
Property Management

Our approach to Property Management begins with understanding your asset and your strategic objectives, so we can work with our Facilities and Financial Management colleagues to accelerate the success of your investment through:

  • Increased tenant retention - carefully listening, planning forward and never complacent, we are dedicated to creating a customer experience like no other so that we provide the best outcomes for our clients and their tenants.
  • Increased revenue - we deliver enhanced asset value and greater cash flow through increased tenant satisfaction and operational efficiencies.
  • Reduced costs - we immediately conduct a property performance audit program to deliver greater operational efficiencies, lower outgoings and increased asset value.
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Facilities Management

Our Facilities Management experts create and maintain high amenity standards, extend the working life of the plant and equipment, reduce operational risk and work with our clients to reach or maintain sustainability goals. Our experts are supported by a robust framework of process and systems that cover core facilities management foundations including:

  • Planned Preventative Maintenance
  • 24/7 Operational Tenant Support
  • Procurement
  • Safety and Risk Management
  • Capital and Base Building Works - Budgeting and Management
  • Sustainability Improvement
  • Asset Lifecycle Planning

Call Centre assistance: 1300 550 109

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Financial Management
Our experts capture financial, asset, facilities and lease data and provide reporting and analysis using industry-leading real estate platform, MRI. Working with our property management team our financial managers produce comprehensive reports at individual property and portfolio level. Our structure includes dedicated trust accountants, experts in data management, accounts payable and receivable and portfolio analysts.
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Portfolio Management

We manage office, retail, industrial and healthcare portfolios across Australia. Every property portfolio is unique. We find that consolidating the management of more than one asset as a portfolio enables our management experts to provide our clients with tailored:

  • Cost savings and operational efficiencies
  • Consistent financial management and reporting
  • Access to a consolidated team of experts
  • Streamlined management approach
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Latest Research

Make informed decisions. Read the latest property reports, get essential market trends and projections.

9 Sep 2019
Healthcare & Retirement Living - Listed Player Analysis 2019
Five years post listing and a number of systemic issues later, the three listed players facing yet another set of major hurdles – Royal Commission, changes in consumer sentiments, increased competition and restrictions in funding.
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9 Oct 2018
Shifting Sands
The listed aged care players continue on their journey to delivering shareholder value, but with plenty of headwinds still facing them. We all know the Australian population is growing older, but they are also wiser and more self/financially aware than their predecessors.
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6 Mar 2018
A Tale of Three
The analysis herein will compare and contrast the salient profit and loss drivers together with an overview of the RAD/DAP regime and key trends, influencing and impacting the operations for the next 6-12 months.
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