From tenant advisory to portfolio management, logistics and supply chain consulting and workplace management, we provide end-to-end corporate real estate solutions.
Our Tenant Advisors (or Tenant Representatives) act on behalf of corporate tenants to secure the best suited office, industrial or retail property/s aligned to their organisational requirements.
We tailor each property strategy to reflect the client’s unique business objectives, then navigate and negotiate their local real estate market to maximise savings, minimise risk and secure space most suited to their needs.
From small lease transactions, to major pre-commitment leases and purpose built facilities, we align a tailored strategy to each client’s business needs. So, whether it’s sourcing a new property to cater for growth, consolidating sites, downsizing, relocating to a new way of working or production, we'll discover value solutions others don’t find.
Our team comprises of knowledgeable and experienced property professionals who manage office, industrial and retail portfolios on behalf of corporate clients.
Currently managing over 4 million sqm's of space, our Portfolio Management service encompasses portfolio management, transaction management, lease administration, lease auditing and exclusive access to Colliers360, our market leading dashboard technology.
Colliers360, developed by Colliers, is a cloud-based portfolio management and analysis tool built on the concept of “Portfolio Visualisation”. Colliers360 ensures all information on a property portfolio is presented as cohesive and visual dashboards allowing the user to quickly assimilate the information and make a fully informed decision.
Imagine taking the best commercial real estate management and combining with proven hotel methodologies for a next generation service.
Our experts specialise in delivering a superior customer experience based on luxury hotel methodologies and corporate real estate best practice.
From front of house management, to concierge services, third space advisory, client suite management and beyond; we are experts in delivering a first class experience to your people, clients and guests.
As part of our Occupier Services offering, we help clients craft future-focused Supply Chain and Logistic strategy to grow a business profitably by delivering better customer service, lowering capital and operating costs. We provide critical planning and implementation expertise to deliver a top performing, resilient, cost-effective network of capabilities and assets.
Our Solutions Engineers are committed to helping you accelerate your success by maximising value and making informed decisions about your operations.
We offer our clients Logistics and Supply chain consulting advise across Australia and New Zealand including the following services:
- Network strategy and optimisation
- Location selection
- Warehouse solution design
- Automation selection
- Cost to serve optimisation
Managing Director | Occupier Services
Doug has over 30 years’ experience in occupier and institutional real estate and currently leads the Australian Occupier Services business at Colliers International. That comprises business specialising in occupier needs: tenant advisory, portfolio and transaction management and workplace management services. Doug's focus is on building long term strategic partnerships with major occupier clients and developing a highly coordinated approach to account management and delivering Real Estate solutions that align to business strategy.
Doug's extensive experience in Workplace Strategy, Property Management, Occupier Negotiations and Integrated Facilities Management and Account Management enables him to focus the considerable resources of the Occupier Services team to achieve measurable results for the clients he works with.
- Tenant Advisory
- Industrial Advisory
- Project Management
- Facilities Management
- Occupier Technology
- Workplace Management
- Account Management
- Integration of business units
- Occupier Research
Head of Tenant Advisory | Occupier Services
Simon Crouch is the head of of Tenant Advisory in Australia and has been with Colliers International for over 21 years commencing in Commercial Leasing and moving into Tenant Advisory 12 years ago. Simon is responsible for a team of over 20 tenant advisory specialists working with clients in all office market across Australia.
Simon specialises in developing innovative accommodation strategies on behalf of large corporate and government occupiers. Simon and his team has delivered some of the most complex assignments in the Australian market. Major recent accomplishments Simon has led include:
Nine Entertainment Co. in their pre-committment of 16,000sqm into North Sydney and subsequent expansion of 6,000sqm following a merger with Fairfax Media, Microsoft's Long Term Strategy and relocation of 10,500sqm in North Sydney, Norton Rose Fulbright's pre-committment of 10,000sqm into 60 Martin Place, Sydney and QBE's 12,000sqm pre-committment in Parramatta and 10,000sqm pre-committmnet in Sydney.
Head of Workplace Management Services
I joined the team in June 2015 to create Workplace Management Services (WMS) under the Occupier Services divison. Our team provides an innovative model of workplace management to high-performing workplaces.
My previous role was Co-Founder & CEO of First Contact, pioneering the first “hotel style” service model for ANZ and top tier landlords in 2005. Over the past 2 years I have worked closely with companies like Westpac Group to create a new corporate services offering, focused on experience for both clients and employees. Previous to this, I worked extensively in the hotels, events and catering industries.
WMS challenges the traditional FM solution by providing a service-oriented and customer aware solution. It’s all about creating a corporate hub with a sense of community around the organisation.
Each service is uniquely designed for each client and their individual departments:
1. For external guests (those visiting the clients location), and equally as important,
2. Internal guests (the employees of the client).
Our services range from workplace management, service training and advisory as well as front-of-house shared services with the aim of providing services that are designed to support the way people work.
National Director | Industrial Advisory | Occupier Services
I have been with Colliers International for over 20 years and during this time have been involved in every aspect of industrial and commercial property. I lead the Industrial Occupier Services team nationally, which includes Industrial Tenant Advisory, Portfolio Management and Logistics & Supply Chain Consulting.
At Colliers International, I employ my vast property background and project delivery skills to analyse and formulate strategy on behalf of clients resulting in new property acquisitions, lease renewals, lease rationalisation and rent reviews. I have been responsible for the marketing of major industrial developments for sale and lease, industrial land subdivisions, major tenant pre-commitment, and business parks.
National Director, Corporate Solutions | Occupier Services
An accomplished real estate professional with over 18 years property experience in the areas of commercial, industrial and residential property management and corporate real estate portfolio and account management.
In April 2016, Colliers International were successfully appointed on the management of the Vodafone portfolio, consisting of over 4,000 sites nationwide. As the Account Director, I have account and operational oversight including accountability for:
- Delivery of tenure, transaction, property management, financial and lease administration services
- Implementation and management of Quality Management procedures and processes
- Management of the Service Delivery team
- Delivery of all operational reporting
To date, we have achieved savings of over $54M for our client (over the term of the leases) and have doubled the original Account team in size
In 2018, I transitioned into a 50/50 split between leading the Vodafone Account and leading operations for Occupier Services - a role where I continue to grow and learn and I thoroughly enjoy being a part of our Occupier Services team - Division of the Year 2017 & 2018
National Director | Head of Government Property Services and Strategic Accounts
Nick’s experience extends across a range of policy, corporate and operational roles throughout his 17 year career working for the Australian Government, and has provided him with an excellent understanding of Government activities and directions.
As National Director of Government Property Services, Nick is responsible for the implementation and co-ordination of our Commonwealth Government Business Plan to increase opportunities and revenue across the national business for Colliers International and its clients.
- Property strategy: developed through management of large Commonwealth property projects; business process improvement;
- Stakeholder engagement: developed and enhanced through roles managing large Government Programs and Corporate Projects;
- Strategic planning: developed through major change events and ongoing process innovation and enhancement.
- Human resources and financial management: developed through corporate services and service delivery network roles;
- Service delivery, policy and program management: developed through extensive corporate experience; and
- Internal governance arrangements.
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