Return to Office
A successful re-entry following the COVID-19 pandemic requires a cross-functional team spanning executive leadership, real estate and facilities management professionals, HR, communications, IT, legal, and other stakeholders. In addition, there are key sources of data that you must now consider such as employee surveys, managed sentiment, space utilisation, and who should be in the office or work virtually.
Colliers and Blue Skyre IBE have partnered to develop a workbook to assist your team as you plan and manage a successful return to the office. It provides guidelines for your workforce’s return, along with tactical recommendations to prepare your facilities and real estate for a successful launch.
5 focus areas
For easy use and guidance, we’ve organised our collective expertise and helpful tips into five key areas:
Do you have the right procedures in place to ensure a successful return to office?
Have you revised your building services programme to fit the shift in employee work patterns?
Have you analysed and prepared your office space for a successful return?
Do you have the right technology solutions to manage a full return to the office and any other hybrid solutions?
|Communications & Training
Have you developed communications processes and materials to answer questions about return to office?
Our leadership team
Head of Client Services | Occupier Services
Adam Raap is a committed real estate professional with over 19 years’ experience in the property industry. His market experience covers Australasia, the Middle East, India, Africa, and the Eastern Mediterranean, with a particular specialisation in:
- Account Management,
- Leasehold Acquisitions,
- Property Disposal (Strategy, Planning & Management)
- Strategic Portfolio Review,
- Lease Assessment & Restructure,
- Stakeholder Management,
- Flexible workspace; and
Currently appointed as the Head of Client Services, Occupier Services, Adam works closely across all aspects of Occupier Services including Tenant Advisory, Workplace Management Services and Corporate Solutions, to increase collaboration and client engagement.
Managing Director | Occupier Services
Doug has over 30 years’ experience in occupier and institutional real estate and currently leads the Australian Occupier Services business at Colliers International. That comprises business specialising in occupier needs: tenant advisory, portfolio and transaction management and workplace management services. Doug's focus is on building long term strategic partnerships with major occupier clients and developing a highly coordinated approach to account management and delivering Real Estate solutions that align to business strategy.
Doug's extensive experience in Workplace Strategy, Property Management, Occupier Negotiations and Integrated Facilities Management and Account Management enables him to focus the considerable resources of the Occupier Services team to achieve measurable results for the clients he works with.
- Tenant Advisory
- Industrial Advisory
- Project Management
- Facilities Management
- Occupier Technology
- Workplace Management
- Account Management
- Integration of business units
- Occupier Research
Head of Workplace Management Services | Occupier Services
I joined the team in June 2015 to create Workplace Management Services (WMS) under the Occupier Services divison. Our team provides an innovative model of workplace management to high-performing workplaces.
My previous role was Co-Founder & CEO of First Contact, pioneering the first “hotel style” service model for ANZ and top tier landlords in 2005. Over the past 2 years I have worked closely with companies like Westpac Group to create a new corporate services offering, focused on experience for both clients and employees. Previous to this, I worked extensively in the hotels, events and catering industries.
WMS challenges the traditional FM solution by providing a service-oriented and customer aware solution. It’s all about creating a corporate hub with a sense of community around the organisation.
Each service is uniquely designed for each client and their individual departments:
1. For external guests (those visiting the clients location), and equally as important,
2. Internal guests (the employees of the client).
Our services range from workplace management, service training and advisory as well as front-of-house shared services with the aim of providing services that are designed to support the way people work.
Head of Tenant Advisory | Occupier Services
Simon Crouch is the head of of Tenant Advisory in Australia and has been with Colliers since 1996. Simon started his career in Office Leasing and changed roles to help establish Tenant Advisory Services at Colliers in 2006. When we started out our aim was to provide the highest quality impartial advice to tenants and to deliver bespoke accommodation strategies that would accelerate our clients business and that is what we have done since. Through employing best in class people with diverse skills our focus is always on holistic customer solutions and service excellence. Evidenced by our average client satisfaction score of 9.5/10 and our expanding services we deliver results that set us apart from our competitors.
Simon and his team has delivered some of the most complex assignments in the Australian market. Major recent accomplishments Simon has led include:
Nine Entertainment Co. in their pre-committment of 16,000sqm into North Sydney and subsequent expansion of 6,000sqm following a merger with Fairfax Media, Microsoft's Long Term Strategy and relocation of 10,500sqm in North Sydney, Norton Rose Fulbright's pre-committment of 10,000sqm into 60 Martin Place, Sydney and QBE's 12,000sqm pre-committment in Parramatta and 10,000sqm pre-committmnet in Sydney.