Dip M, Dipl.-Ing
Director, Facilities Management | Real Estate Management Services
Jarrod is a member of the Executive Support Team and is the State Head of Facilities Management in Queensland.
Bringing over 15 years of experience in the professional management of premium grade assets with exceptional leadership skills in Facilities, engineering and operations.
Jarrod leads the Queensland Facilities Management Team and is driven and committed to delivering best practice solutions which incorporates energy efficiency and sustainability, capital works upgrades, while achieving the highest levels of legislative compliance, risk and contract management, always ensuring tenant and client satisfaction is first and foremost.
Over 15 years of experience in Engineering, Operations and Services - Facilities Management, business and capital works upgrades, change management, people and risk management with P&L / budget accountability and management of.
A well-respected, energetic, confident and focused leader, passionate about delivering the highest level of service, implementing organisational change with a constant ‘can do’ attitude.
I am a social, people person, who thrives in a team environment. Whether a coach, captain or player, I believe in collaborative leadership and teamwork as being the cornerstone to achieving
operational and overall business goals efficiently.
I love a challenge and am known for applying constructive strategic thinking, problem solving and being able to lead through change to enable efficient and effective levels of operation and positive outcomes.
I prefer to respond with solutions and to encourage others to act and think this way also.
I consider myself to be a proactive self-starter, always looking to take the initiative and lead from the front. I have the ability to work independently in an environment of change, challenge, multiple deadlines and priorities.
I have extensive Facilities experience in Commercial, Retail, Business, Gaming, Hotel, Entertainment, Events, residential and Hospitality associated Operational matters.
I have a successful record of delivering large scale and complex capital works projects.
I have considerable experience with regards to Risk Management, holding the previous qualification of Workplace Health and Safety Officer (WHSO)
Considerable experience in the Capital Works, Upgrades and refurbishments, fitouts and developments with a varied portfolio of projects delivered to the client on time and within budget.
Over 15 years of experience as a strong leader; with an engaging, collaborative, and dynamic style.
Passionate about delivering quality outcomes, developing and working to processes and procedures to ensure that the asset is operationally efficient, safe, compliant and reliable.
Strong experience in Operations, Leadership, Continuous Improvement, Retail, Hotel, Kitchen, Laundry, Quality Management, Sustainability, WHS, Risk Mitigation and Client reporting
Qualified in Engineering with a number of trade qualifications gained in the Defence Force; skilled in developing operating strategies and implementing organisational change.
Dedicated to streamlining and improving operational efficiencies to reduce costs and improve customer / tenant service.
Experienced in developing policies and procedures that support operational best practice and improve operational performance visibility.
Effective in conflict resolution and dispute management; capable of developing teams to achieve outcomes.
Experienced in conducting operational and risk audits.
REIQ Real Estate - Cert 4 in Property Services
· Brisbane Quarter / 300 George ‘new $1billion development’ inaugural Operations Manager. Delivered an online and operational asset from a ‘hole in ground’ status to an ‘occupied and compliant’ precinct.
· Successfully achieved various sustainability targets including energy, water, IE and waste.
· Managed large and complex capital works / upgrade projects and services tenders.
· Developed and implemented risk management procedures.
· Project Managed, test and commissioned the first RAN FFG Warship power generation plant upgrade. Completed successful sea trials / sign off.
· 2011 Brisbane CBD Floods. Two A Grade office buildings flooded and offline. Was able to bring one building online again within a week and the other within two weeks.
· 2008 - Planned and managed the first ever full precinct Jupiters Casino & Hotel Generator Black start test and switchboard functional testing.
2021 – REIQ / Real Estate – Cert 4 in Property Services (CPP40307)
2014 – Project Contract Management.
2014 – Project Management Fundamentals.
2013 – Height Safety & Fall Prevention Training.
2017 – Defibrillator & CPR Course. (ongoing)
2012 – PowerPoint 2010.
2012 – Excel 2010.
2011 – Work Safely at Heights
2019– CPR & LVR Training.
2008 – Work Health & Safety Officer Qualification. (WHSO).
2008 – Managing Conflict for Supervisors.
2004 – Diploma of Engineering (MEM50198).
2004 – Certificate 3 in Marine Technician.
2004 – Certificate 4 in Assessment in the - Workplace.
2004 – Certificate 3 in Public Safety.
2004 – RAN Training Co-coordinator Course.
2003 – Caterpillar Electronic -Engines Course.
2003 – Engine Room Watch keeping Certificate.
2002 – Certificate 3 in Frontline Management.
2002 – Facilities Maintenance Management & System.
2001 – Workplace Assessor Course.
2001 – Advanced Technical Training Course.
2000 – Detroit Diesel 149 Overhaul Course.
2000 – Machinery Watch keeping Certificate.
2000 – Turning (ASTC).
2000 - Gas Turbine & Auxiliary Machinery.
2000 – Engineering Systems / Auxiliaries Course.
1999 – RAN Auxiliary Machinery Operators Cert.
1999 – Electric Plant Control Console Operator Cert.
1999 – Propulsion System Monitor Cert.
1997 – RAN Central Control Station Operators Cert.
1996 – Initial RAN Technical Training – Navy.