Head of Hotels, Australia | Transaction Services
Karen is the Head of Hotels, Transaction Services at Colliers. Karen has over twenty years of experience in the hotel industry and in her current role specialises in hotel brokerage, operator selection and the provision of consulting services to owners, operators and government. She has an in-depth knowledge of the Asia Pacific hotel investment market and an ability to drive fresh capital into Australia’s hotel markets.
Since joining Colliers, Karen has worked on over $1 billion of hotel sales and provided strategic consultancy advice to more than 20 clients.
Prior to Colliers, Karen worked as Senior Investment Specialist Tourism Infrastructure at Austrade and her knowledge of new entrants into the growing Australian tourism sector is second to none. In this role, Karen hosted hotel and tourism investment attraction roundtables across Asia and participated in the Federal Government’s Northern Australia investment forum which brought 350 investors from 20 countries to Darwin in late 2015.
Prior to Austrade, Karen was Executive Vice President Research & Consulting for JLL where she oversaw the Asia Pacific research business and provided consultancy services to the Pacific hotel market. Consulting work included investment strategy, government consultancy, market research, forecasting and demand studies, competitor surveys, benchmark analysis and asset management.
Prior to JLL, Karen was employed as a hotel financial consultant with Dransfield Hotels & Resorts. She was involved in the provision of consulting services and the acquisition, development, and asset management of the practice’s resort management businesses.
Head of Hotels | Valuation & Advisory Services
As Head of Hotels, Valuation & Advisory Services, Christopher oversees the strategy and operations of the national hotels team, to ensure the sustained growth and success of the Valuation & Advisory Services service offering.
Chris has over 16 years’ experience in the valuation of 'Going Concern' properties including Hotels, Motels, Serviced Apartments, Backpackers, Student Accommodation, Co-Living, Build to Rent and other accommodation property types together with Car Parking Facilities.
Outside of Colliers, Chris maintains an active role in the property valuation industry as Associate of the Australian Property Institute (AAPI) and as a Member of the Royal Institute of Chartered Surveyors (MRICS).
National Director | Hotels
Neil re-joined Colliers in 2023 as National Director of Hotel Asset Management.
Neil oversees Hotel Asset Management to ensure owner investment is maximised via operating performance and capital value of the property, while at the same time ensuring the physical condition of the hotel asset is maintained.
Neil currently oversees a portfolio of 8 hotels across Australia, spanning different hotel operating companies. This provides him with great insight into best practices around the region, as well as a broad context for trends occurring across the Australia Pacific industry.
Prior to joining Colliers, Neil was General Manager for Accor Hotels. His experience in the hotel and resort industry spans over 20 years where he has had exposure to all facets of the industry including property operations, sales and marketing, asset management and owner relations.
In his time at Accor, Neil has held several senior operational roles, such as Regional General Manager of New Zealand and Fiji, Regional General Manager of Queensland and he successfully headed Accor’s Pacific Franchise department.
Neil has also previously held the role of Board Member of Queensland Tourism Industry Council, Board Member of the New Zealand Hotel Council and Tourism Advisory Board Member of the Property Council of Australia.
Senior Executive | Hotels
Jackie joined Colliers Australia Hotels team after a 5-year tenure with the Colliers Hotels team in New Zealand, gaining extensive experience and sound knowledge of the hotel industry during this time.
Jackie’s background in finance provides a strong foundation for specialisation in the hotel industry and his primary responsibilities include client management and investment analysis during various divestment and advisory assignments, some of which are highlighted below.
In addition, Jackie is fluent in Mandarin which enables the Colliers Hotels team to effectively communicate with Chinese and other Asian clients and investors.
Senior Valuer, Hotels | Valuation and Advisory Services
I joined Colliers International in 2019 as Assistant Valuer, Hotels for the Valuation & Advisory Services team. I specialise in hotel valuations across both single assets and portfolios.
Our services range from financial reporting valuations, insurance requirements, mergers, acquisition and disposal, rent reviews, due diligence reporting to capital raising and feasibility studies.
In addition, I am in my final year of studying a Bachelor of Property Economics at University of Technology Sydney.
I maintain an active role, outside of Colliers International, in the wider property industry as Member of the Young Property Professionals, Australian Property Institute.
Analyst | Hotels
I have over 20 years experience in the accommodation and tourism industry. Prior to joining Colliers in 2015, I worked in the London and Sydney offices of Cushman & Wakefield Hospitality as a Senior Hotel Consultant. I have also worked as a Tourism Policy Manager focussing on the accommodation sector at the Tourism & Transport Forum (TTF).
Capital Markets Investment Review
Charting the course
Colliers Hotels team have put together a series of articles to help the hotel and tourism industry chart the course to recovery, as one of the sectors most acutely impacted by social distancing measures introduced in response to COVID-19.
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