Our approach to Property Management begins with understanding your asset and your strategic objectives, so we can work with our Facilities and Financial Management colleagues to accelerate the success of your investment through:
- Increased tenant retention - carefully listening, planning forward and never complacent, we are dedicated to creating a customer experience like no other so that we provide the best outcomes for our clients and their tenants.
- Increased revenue - we deliver enhanced asset value and greater cash flow through increased tenant satisfaction and operational efficiencies.
- Reduced costs - we immediately conduct a property performance audit program to deliver greater operational efficiencies, lower outgoings and increased asset value.
Our Facilities Management experts create and maintain high amenity standards, extend the working life of the plant and equipment, reduce operational risk and work with our clients to reach or maintain sustainability goals. Our experts are supported by a robust framework of process and systems that cover core facilities management foundations including:
- Planned Preventative Maintenance
- 24/7 Operational Tenant Support
- Safety and Risk Management
- Capital and Base Building Works - Budgeting and Management
- Sustainability Improvement
- Asset Lifecycle Planning
Call Centre assistance: 1300 550 109
We manage office, retail, industrial and healthcare portfolios across Australia. Every property portfolio is unique. We find that consolidating the management of more than one asset as a portfolio enables our management experts to provide our clients with tailored:
- Cost savings and operational efficiencies
- Consistent financial management and reporting
- Access to a consolidated team of experts
- Streamlined management approach
I have more than 30 years experience in the property industry with extensive relationships across institutional and major private owners throughout Australia. My experience includes the management of major assets and portfolios across Australia, across all asset classes and all categories of ownership, working for clients such as Challenger, Charter Hall, Grosvenor, ISPT, Macquarie University, QIC, IOOF, Mulpha, Mirvac, Dexus, Perron Group, REST, Glebe Administration Board, KAH Australia, Valad, Australian Unity, Far East Organization, Bunnings, EG Funds Management, Eureka Funds Management, Heathley Limited, Real I.S., Roxy-Pacific and Altis Property Partners.
In my current role as Managing Director, Real Estate Management, I am responsible for driving operational excellence and leading business growth for Colliers International Real Estate Management service.
Colliers International Real Estate Management team offer specialised property management services to optimise the performance of our clients' assets. We partner with our clients to develop and execute asset strategies to achieve their investment goals. We provide property management, facilities management, financial management and sustainability services across all property classes and client categories.
National Director, Financial & Client Accounting
With over 20 years experience as a Chartered Accountant in Finance and Accounting I have held roles from Audit & Advisory to General Manager responsible for bottom line performance. This has given me a broad range of experience and made me a highly motivated and commercial operator focused on outcomes.
In my capacity as Finance & Operations Manager | Real Estate Management I’m responsible for delivering a 5 star platform to internal and external clients and commercial analysis support to the Managing Director of Real Estate Management. In addition I manage the Property Accounting Team.
Head of Engineering, Facilities & Sustainability | Real Estate Management
Kate leads the direction of the National Facilities Management team by providing technical leadership and guidance across the operational management of the Real Estate Management (REM) portfolio.
Kate seeks to drive growth for the Real Estate Management team through client engagement and specialist engineering, facilities and sustainability initiatives, as well as project management excellence.
Kate's focus is developing new offerings, delivering projects and providing multi-discipline technical services. Kate delivers solutions for clients in areas such as technical and commercial advisory, asset re-positioning, due diligence, engineering design, renewable developments and operational performance across Asia-Pacific.
National Director | Real Estate Management
I have over 15 years’ experience in the Real Estate industry and in this time have gained valuable experience in all aspects of Property Management including providing outstanding customer service, building strong relationships with all stakeholders, increasing asset values through proactive maintenance and capital expenditure programs, tenant retention strategies, lease negotiations, financial reporting, dealings with Legal representatives and arrears minimisation.
I started with Colliers in 2010 and have had various Property Management roles within REM in that time. My current role as National Director of Private Clients is focused on business development and service delivery in the private client specialisation of Real Estate Management. I work with the SPD's to implement business development strategies, nationalised marketing collateral and ensure we are constantly delivering service that exceeds our clients’ expectations through a proactive management approach.
Because we treat every asset like it’s our own, we find solutions others don’t look for.
National Director | Real Estate Management
Lyn joined Colliers International in June 2015 as State Product Director - Real Estate Management.
Since joining Colliers International, Lyn has been responsible for the enhancement of the service platform delivered by the South Australia Real Estate Management Team. In 2016 and 2017, Lyn was award Leader of the Year for the South Australian business.
Prior to joining Colliers International, Lyn has worked for Knight Frank, Cushman Wakefield, a boutique agency and one of South Australia's largest private property owners as General Manager and Director.
During Lyn's time at these companies, she has achieved:-
Completing one of Adelaide's biggest retail developments;
Establishing a risk analysis of the business and turned around several non -performing assets to obtain positive outcomes;
Successfully implemented a three (3) year plan on staffing, policies and culture which saw the company grow from a small to a medium size business.
The ongoing achievements and respect that Lyn has in the industry speaks for itself. The passion, commitment and knowledge of all facets of property is one to be discussed and involved in.
National Director, Victoria | Real Estate Management
I stared my property career in 1993 working for Pinnacle Property Group working under Barry Brakey as an undergraduate. I then commenced work at Knight Frank in 1994 as the Commercial Manager at the Southgate Complex. From then my career path took me to ANZ Bank (Facility Management and National Contract Manager), Global Property Solutions and then KFPW (UGL) where I worked on major accounts including Telstra, Defence, NAB, Westpac and DOFA/DFAT. From mid-2007 until January 2017 I was employed at CBRE as a Director of Asset Services. I enjoy managing a team and the diversity and day to day challenges of property management. I am a Licenced Estate Agent and hold a Bachelor of Economics(Monash) , Bachelor or Property(Vals) RMIT and a Post Grad Diploma in Applied Information Systems (RMIT).
National Director | Real Estate Management
I am a senior property professional with more than 16 year’s experience in the Property Industry across Corporate Real Estate, Property and Project Management.
I have a proven track record in real estate transactions, strategic planning and portfolio optimisation and is responsible for the Real Estate Management business in Canberra.
· Reporting to board level across a number of different private and institutional clients
· Create and deliver business and asset plans, as well as lifecycle costing analysis.
· Specialising in representing Landlords with large corporate and government tenanted property
· Ability to recognise and develop business opportunities within the day to day operation of a building.
· Project, operational and management skills and reporting and analysis skills.
· Excellent relationship management skills and able to effectively build relationships with all levels of business personnel.
National Director, QLD | Real Estate Management
I oversee the property management, facilities management and sustainability functions for the Real Estate Management (Office & Industrial) business in Queensland. I currently lead a team of 30 skilled property professionals who are committed to delivering memorable service to our customers and adding long term value to the assets under management.
I have over 14 years experience in listed and unlisted property and facilities management, asset repositioning activities, strategic planning, leasing and capital projects management across most asset classes including office, retail and industrial in Australia.
In addition to my core responsibilities, I am also involved with the Property Council of Australia as a member on their QLD Commercial Office Committee. I hold a Master of Property Studies from the University of Queensland.
Manager, Health, Safety & Environment | Real Estate Management
I have more than ten years of expereince in safety compliance and risk management for retail and heavy industries. The experience has equipped me with the skills to minimise the risk profile of the Real Estate Management service line, and exceed client expectations.
I work within the property management framework to drive operational excellence and build on business growth. I am responsible for providing strategic direction and advice to minimise risk, and to ensure compliance with local and national health and safety legislation.
At Colliers, my focus is to improve Health, Safety and Environment (HSE) processes and systems by offering practical and robust solutions. I partner and engage with stakeholders to drive and facilitate the effective implementation of safety improvement initiatives, to optimise the performance of client assets.
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